Shipping policy

Thank you for shopping with Zenviro. We are committed to delivering your order quickly and safely.

1. Order Processing Time

All orders are processed within 7 days (Monday to Saturday). Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Time

Delivery usually takes 7 business days depending on your location.

3. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout before payment.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with tracking details.

5. Delivery Delays

While we try our best to ensure timely delivery, Zenviro is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.

6. Incorrect Address

Please ensure your shipping address is correct. Zenviro will not be responsible for orders shipped to incorrect addresses provided by customers.